Your Belongings and Fire Damage

Over the years, we have realized that contents are so much more than just "things" to our customers.  As a southerner and native to this beautiful area of North Carolina, I know that items handed down or used in traditions have a story, a memory, a connection to those we love most. 

Even the smallest item that may seem insignificant to most people, may hold tremendous sentimental value to others. We treat every item like it is truly special.  We work diligently to restore them to their original condition.  This may mean hand washing the soot off of the sofa your grandmother passed down to you, cleaning the soot covered platter that you serve your Thanksgiving turkey on, and taking the time to wash the intricate toes and fingers of the porcelain doll that was your mother's childhood best friend.  These items matter!  They are so much more than just contents damaged in a fire or water loss! 

SERVPRO of South Mecklenburg County understands this and promises to do all we can to restore and preserve your property.  We invite you to look at our gallery and before and after photos.  We don't just say it- we mean it! https://www.SERVPROsouthmecklenburgcounty.com/photo-gallery

If You Have Questions or Need Help, Call Us Today – (704) 840-6112

Contents Restoration

SERVPRO of South Mecklenburg County specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.
     

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of South Mecklenburg County can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Fire-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. We will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more

The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of South Mecklenburg County can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims
Peace of mind when you need it most!

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