Water Damage Repair and Restoration

Why do you need SERVPRO of South Mecklenburg County when you first notice water?

So many times we get a call from a home or business owner who shares that they had recently found water in places where it should be dry. Sometimes it is from a water heater, an air conditioner, a leaking pipe, a leaking dishwasher, or a leaky toilet seal. It could also be coming from other sources like ground water or a leaking roof. The owners often dry the water with towels and sometimes a wet vacuum. Some customers have gone to a big box store and rented or bought air movers or other equipment to dry it themselves. They no longer see the water and assumed it was dry.  

Now it is a few days later and their floors have started to buckle, pull up, or cup. The baseboards and cabinets may have swollen and sometimes they are noticing a faint mustiness that was not there previously.  

What the property owner couldn't see in the beginning was the secondary damage that was happening with each passing hour. SERVPRO of South Mecklenburg County has the equipment, training and expertise to chase the water and dry it before there is secondary damage.  We address the issues and restore the home so that it is "Like it never even happened." This is what we do! 

So to answer this often asked question...YES, you do need to call us as soon as you see the water.

Have Water or Flood Damage?
Call Us Today – (704) 840-6112

Locally Owned Company with National Resources

SERVPRO of South Mecklenburg County is locally owned and operated—so we are part of this community too. We are also part of a national network of over 2260 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We are proud to serve our local communities:

Why Choose SERVPRO of South Mecklenburg County?

fast response to water damage

We’re Faster to Any Size Disaster

SERVPRO has over 2260 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your Charlotte home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

We are water damage specialists who get started promptly to get your property dry and back to pre-water-damage condition. Using advanced water removal and drying equipment and scientific drying principles to get your property dried quickly, we document the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

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Our Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

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