Flooding and Water Damage Restoration in Charlotte, NC

Jim and I are native North Carolinians.  We love Charlotte and especially the South Mecklenburg County area.  We believe we are here for one reason- to serve our South Mecklenburg county friends in need.  We wanted to own a SERVPRO franchise in order to provide the best level of service, state of the art equipment, and specifically and intentionally trained technicians to ensure we give our clients service that is second to none.  When you have a water loss in Charlotte, we know that it feels like your world is suddenly turned upside down.  You may not know what steps to take or even how to begin to put your life and property back together.  Our team is here to walk you through it- step by step- until it is literally "Like it never even happened."

SERVPRO of South Mecklenburg County

Flooding or Water Damage? Call Us Today – (704) 840-6112

24 Hour Emergency Water Removal Service

Flooding or water damage can affect your Charlotte home or business, day or night, without warning. That’s why we provide immediate emergency water damage restoration services 24 hours a day, 7 days a week – 365 days a year.

Faster To Any Size Water Emergency

Immediate action is crucial when dealing with water damage. With over 2270 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any-sized water emergency. Charlotte residents can expect an immediate response day or night.

Highly-Trained Water Restoration Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience.  We use this training and experience to quickly dry your home and restore it back to pre-water damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

Locally Owned and Operated

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of South Mecklenburg County is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Charlotte community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. We can clean restorable items using a number of specialized cleaning techniques. We also disinfect with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

The Trusted Leader in Water Restoration

You can trust SERVPRO of South Mecklenburg County to understand your water emergency and quickly respond with the equipment and trained professionals you need right now. SERVPRO recognizes how troubling a water loss can be for a homeowner. Give us a call at (704) 840-6112 and we can answer any questions you have. SERVPRO can help restore your home, making it “Like it never even happened.”

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