Flooding and Water Damage Restoration in Matthews, NC

Oh dear! You have a water loss at your Matthews home or business and your mind is racing!  What should you do or better yet, what should you not do? Who will you call for help?  Should you try to handle it alone?  Should you just mop it up and let the air conditioner dry it out? These are thoughts and questions that are frequently shared with us by clients facing the incredibly stressful event of a water loss. Jim, myself, and our outstanding team of technicians are here to help!  We will be with you throughout the process and will remain with you until it is "Like it never even happened."  In the meantime, please check out our blogs and information pages to help you prepare before disaster happens! https://www.SERVPROsouthmecklenburgcounty.com/water-damage-restoration and https://www.SERVPROsouthmecklenburgcounty.com/blog/post/240854/storm/be-ready-for-flooding.

SERVPRO of South Mecklenburg County

Water or Flood Damage? Call Us Today – (704) 840-6112

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. Matthews residents can expect an immediate response time, day or night.

Faster to Any Size Water Emergency

SERVPRO has over 2270 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your Matthews home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

Highly-Trained Water Restoration Specialists

As water damage specialists, we have the experience, expertise, and the advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Locally Owned and Operated

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of South Mecklenburg County is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Matthews community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

3. Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.

4. Drying and Dehumidification

We use specialized equipment to remove the remaining water which is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

5. Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. We can clean restorable items using a number of specialized cleaning techniques. We also disinfect with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

SERVPRO of South Mecklenburg County understands your water crisis and is ready to respond with the right tools and crew. As a leader in the water restoration industry, SERVPRO is a trusted friend, standing by and ready to help you when a water emergency happens. We know that when water damage affects your home, it can be upsetting. Let us answer any questions you have at (704) 840-6112. We are ready to make this situation “Like it never even happened.”

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