Step 3: Water Removal / Water Extraction

Facing a water loss can be incredibly stressful, and you may find yourself unsure of what steps to take next. Should you attempt to handle it alone? Should you simply mop it up and hope for the best? These are common questions we receive from clients in this situation. Rest assured, our outstanding team of technicians is here to help!

From water removal and extraction to complete restoration, we will guide you through the process every step of the way. Our trained and certified technicians will ensure that your property is restored to its preloss condition, leaving it "Like it never even happened."

Move-Out / Pack-Out

If your home requires extensive restoration or cleaning, SERVPRO of South Mecklenburg County can conduct an organized, efficient move-out to protect your belongings from further damage.

  • Move-Out Service

Emergency Water Removal

Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.

  • Remove Excess Water
  • Use Submersible Pumps and Industrial Wet/Dry Vacuums

Inspect the Carpet Pad and Carpet

We inspect the carpet and pad and determine if they should be removed to protect the subfloor.

  • Inspect Carpet Pad and Remove If Needed
  • Inspect Carpet and Remove If Needed

Water Removal Equipment

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
  • Infrared cameras may be used to find “hidden” water behind walls and ceilings.
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water.
  • Truck-mounted and portable extraction units perform efficient water removal.

Back to Step 2: Inspection and Damage Assessment

Forward to Step 4: Drying and Dehumidification