24/7 Emergency Service
Step 3: Water Removal / Water Extraction
Oh dear! You have a water loss and your mind is racing! What should you do or not do? Who will you call for help? Should you try to handle it alone? Should you just mop it up and let the air conditioner dry it out? These are thoughts and questions that are frequently shared with us by clients facing the incredibly stressful event of a water loss. Jim, myself, and our outstanding team of technicians are here to help! We will be with you throughout the process and will remain with you until it is "Like it never even happened," including the water removal and extraction by our trained and certified technicians.
Move-Out / Pack-Out
If your home requires extensive restoration or cleaning, SERVPRO of South Mecklenburg County can conduct an organized, efficient move-out to protect your belongings from further damage.
- Move-Out Service
Emergency Water Removal
Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.
- Remove Excess Water
- Use Submersible Pumps and Industrial Wet/Dry Vacuums
Inspect the Carpet Pad and Carpet
We inspect the carpet and pad and determine if they should be removed to protect the subfloor.
- Inspect Carpet Pad and Remove If Needed
- Inspect Carpet and Remove If Needed
Water Removal Equipment
- Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
- Infrared cameras may be used to find “hidden” water behind walls and ceilings.
- Submersible and gas-powered pumps are used for continuous pumping of high-level water.
- Truck-mounted and portable extraction units perform efficient water removal.
