Ballantyne, NC Fire Damage Cleanup and Restoration

Jim and Annemarie Shuman are native North Carolinians.  They love Charlotte and especially the South Mecklenburg County area.  They believe they are here for one reason- to serve their South Mecklenburg county friends in need.  They wanted to own a SERVPRO franchise in order to provide the best level of service, state of the art equipment, and specifically and intentionally trained technicians to ensure they give their clients service that is second to none.  When you have a fire loss, they know that it feels like your world is suddenly turned upside down.  You may not know what steps to take or even how to begin to put your life and property back together.  Jim, Annemarie, and their team are here to walk you through it- step by step- until it is literally "Like it never even happened."

SERVPRO of South Mecklenburg County

Fire, Smoke, or Soot Damage? Call Today (704) 840-6112

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. Ballantyne residents can expect an immediate response time, day or night.

Faster to Any Size Fire Emergency

When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately day or night to your Ballantyne home or business. A faster response helps to prevent secondary damage and helps to reduce cost.

Locally Owned, with National Resources

We are proud to be an active member of this community. SERVPRO of South Mecklenburg County is locally owned and operated so we’re already nearby and ready to help Ballantyne residents and business owners with any-sized fire and smoke damage emergencies.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process. 

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Trusted Fire Restoration Leaders

When fire and smoke damage your Ballantyne, NC property, you can trust SERVPRO of South Mecklenburg County to restore your home or business back to its original state. We understand that fire doesn’t just damage your home, but also causes emotional distress as well. Trained SERVPRO franchise professionals will talk to you through the entire restoration process, and work hard to get you back into your property soon.

Call (704) 840-6112 - We are ready to start restoring your home to pre-fire condition.

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