Matthews, NC Fire Damage Cleanup and Restoration

SERVPRO of South Mecklenburg County loves Matthews NC. It is where our family lives and has for generations.  It breaks our hearts to see our friends and neighbors hurting- especially after they have suffered a fire loss.  We are just a phone call away and are committed to helping each and every neighbor in our community.  We have the expertise to help when you need it most!

Fire damage is not limited to just what burns- smoke, soot, heat, and water also impacts structures and contents tremendously.  It can also affect our family members and our pets.  It can also affect our ability to run our businesses too.  We have the expertise to help address each of these areas!  We are proud to share our credentials- after all, we worked very hard to earn them! 

We currently hold IICRC Certifications in:

  • Water Damage Restoration
  • Applied Structural Cleaning
  • Carpet Cleaning
  • Fire and Smoke Restoration
  • Upholstery and Fabric Cleaning
  • Journeyman Fire and Smoke Restorer
  • Trauma and Crime Scene

To learn more about these certifications and how they can help you in a fire loss, follow this link: https://www.SERVPROsouthmecklenburgcounty.com/restoration-training-certifications

To know what to expect following a fire loss, follow this link to learn more: https://www.SERVPROsouthmecklenburgcounty.com/fire-repair-process

SERVPRO of South Mecklenburg County

Fire, Smoke, or Soot Damage? Call Today (704) 840-6112

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen without warning and don’t wait for regular business hours, so we’re ready 24 hours a day, 7 days a week—including holidays. If your Matthews home is damaged by fire, we can respond quickly, day or night.

Faster to Any Size Fire Emergency

SERVPRO of South Mecklenburg County is dedicated to responding immediately to your Matthews fire damage emergency. A faster response is the key to help prevent additional damage and to help reduce the restoration cost.

Locally Owned, with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of South Mecklenburg County is close by and ready to respond to your fire damage emergency. We are proud to be an active member of the Matthews community and want to pitch in and help make our community the best it can be.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques and we have the experience and specialized equipment to quickly restore your property. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.

Step 2: Inspection and Fire Damage Assessment

We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process. 

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.

Trusted Fire Restoration Leaders

SERVPRO of South Mecklenburg County is prepared to go into action when a fire strikes in Matthews, NC. If your home or business has been damaged by fire and smoke, we know how shocking the event can be. SERVPRO is sensitive to the emotional stress property owners feel during this time. Our trained crew will work diligently to return your home to pre-fire condition as quickly as possible, keeping you informed all along the way.

Let us help – Call (704) 840-6112 and we will get started on your home restoration right away.

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